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Background Checks

Background Check FAQs

Q Why did the Red Cross decide to require background checks?
A Background checks have been an area of focus at the American Red Cross and encouraged for many years. However, after the fraud and waste that occurred during our work aiding last year’s hurricane victims, we decided that mandatory background checks on all employees and volunteers were necessary. Red Cross continues to reaffirm our accountability to the American public. The background check initiative, coupled with our previous efforts on this front, will help us achieve a more efficient and safer work environment for our employees and volunteers.
 
Q What is included in the minimum Background Check Standard?
A The Red Cross has established a minimum Background Check Standard that is required for employment or volunteer work with the organization. The Background Check Standard includes verifying each individual’s social security number as well as reviewing his or her national criminal file for the past 7 years. The national criminal file includes sex offender registries from most states, prison parole and release files, state criminal records repositories, the Federal fugitive file and other proprietary information.
 
Q How many years does the background check review?
A Only conduct within 7 years before the date of the background check may be considered in making volunteer service and employment decisions. When it comes to employment decision-making, the 7-year limit for employment history is based on the Fair Credit Reporting Act (FCRA), which the Red Cross has extended to volunteer service as well.
 
Q What is the Fair Credit Reporting Act (FCRA)?
A The FCRA is the federal law that governs the acquisition and use of most background information on applicants for employment and employees. Among other things, it requires consumer-reporting agencies to provide disclosures and receive written authorizations to conduct background checks, and requires employers to inform the applicant or employee of its intention to take an adverse employment action based in whole or in part on a consumer report.
 
Q How will I know if my background check has cleared?
A All individuals who have completed a clear background check will receive a certificate and identifying code from the vendor that will allow them- and any other potential employer, landlord or lender to whom they provide the code- to review the results of the background check on a secure website.
 
Q Are DSHR members included in this new background checking process?
A Yes, all incoming DSHR candidates must meet the minimum Background Check Standards as well as produce a valid state-issued driver’s license. The unit with which the DSHR candidate is affiliated will be responsible for directing the individual to the background check website.
 
Q If I already cleared my DSHR background check, do I need to initiate another background check?
A Only if your unit has added additional requirements beyond the minimum Background Check Standards for local employment or volunteer service. If your unit has established the American Red Cross minimum Background Check Standard as its requirement and your clear background check is reflected in the DSHR system, you do not need to initiate a new background check.
 
Q What if I don’t have a social security number?
A In these situations, the volunteer should complete all requested information with the exception of the social security number.
 
Q Why did we decide to use MyBackGroundCheck.com?
A MyBackGroundCheck.com is a large California-based background check vendor with a product tailored to the screening requirements of large organizations. Established in January 1994, it is a current member of the Better Business Bureau with no registered complaints to date. The Red Cross researched approximately a dozen national background check vendors before choosing MyBackGroundCheck.com, using such criteria as vendor responsiveness, demonstrated ability to develop a product compatible with the Red Cross business model and competitive pricing.
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