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A Summary of Your Rights Under the Fair Credit Reporting Act
The federal Fair Credit Reporting Act (FCRA) promotes the accuracy,
fairness, and privacy of information in the files of consumer reporting
agencies. There are many types of consumer reporting agencies, including
credit bureaus and specialty agencies (such as agencies that sell
information about check writing histories, medical records, and rental
history records). Here is a summary of your major rights under the FCRA.
For more information, including information about additional rights, go
to www.ftc.gov/credit or write to: Consumer Response Center, Room
130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington,
D.C. 20580.
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You must be told if information in your file has
been used against you. Anyone who uses a credit report or
another type of consumer report to deny your application for credit,
insurance, or employment – or to take another adverse action against
you – must tell you, and must give you the name, address, and phone
number of the agency that provided the information.
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You have the right to know what is in your file.
You may request and obtain all the information about you in the
files of a consumer reporting agency (your “file disclosure”). You
will be required to provide proper identification, which may include
your Social Security number. In many cases, the disclosure will be
free. You are entitled to a free file disclosure if:
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a person has taken adverse action against you
because of information in your credit report;
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you are the victim of identify theft and place a
fraud alert in your file;
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your file contains inaccurate information as a
result of fraud;
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you are on public assistance;
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you are unemployed but expect to apply for
employment within 60 days.
In addition, by September 2005 all consumers will be entitled to
one free disclosure every 12 months upon request from each
nationwide credit bureau and from nationwide specialty consumer
reporting agencies. See
www.ftc.gov/credit for additional
information.
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You have the right to ask for a credit score.
Credit scores are numerical summaries of your credit- worthiness
based on information from credit bureaus. You may request a credit
score from consumer reporting agencies that create scores or
distribute scores used in residential real property loans, but you
will have to pay for it. In some mortgage transactions, you will
receive credit score information for free from the mortgage lender.
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You have the right to dispute incomplete or
inaccurate information. If you identify information in your file
that is incomplete or inaccurate, and report it to the consumer
reporting agency, the agency must investigate unless your dispute is
frivolous. See www.ftc.gov/credit for an explanation of dispute procedures.
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Consumer reporting agencies must correct or
delete inaccurate, incomplete, or unverifiable information.
Inaccurate, incomplete or unverifiable information must be removed
or corrected, usually within 30 days. However, a consumer reporting
agency may continue to report information it has verified as
accurate.
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Consumer reporting agencies may not report
outdated negative information. In most cases, a consumer
reporting agency may not report negative information that is more
than seven years old, or bankruptcies that are more than 10 years
old.
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Access to your file is limited. A consumer
reporting agency may provide information about you only to people
with a valid need -- usually to consider an application with a
creditor, insurer, employer, landlord, or other business. The FCRA
specifies those with a valid need for access.
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You must give your consent for reports to be
provided to employers. A consumer reporting agency may not give
out information about you to your employer, or a potential employer,
without your written consent given to the employer. Written consent
generally is not required in the trucking industry. For more
information, go to
www.ftc.gov/credit.
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You may limit “prescreened” offers of credit and
insurance you get based on information in your credit report.
Unsolicited “prescreened” offers for credit and insurance must
include a toll-free phone number you can call if you choose to
remove your name and address from the lists these offers are based
on. You may opt-out with the nationwide credit bureaus at
1-800-XXX-XXXX.
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You may seek damages from violators. If a
consumer reporting agency, or, in some cases, a user of consumer
reports or a furnisher of information to a consumer reporting agency
violates the FCRA, you may be able to sue in state or federal court.
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Identity theft victims and active duty military
personnel have additional rights. For more information, visit
www.ftc.gov/credit. States
may enforce the FCRA, and many states have their own consumer
reporting laws. In some cases, you may have more rights under state
law. For more information, contact your state or local consumer
protection agency or your state Attorney General. Federal enforcers
are:
| TYPE OF BUSINESS: |
CONTACT: |
| Consumer reporting agencies, creditors and others not listed
below |
Federal Trade Commission
Consumer Response Center - FCRA Washington, DC 20580
1-877-382-4357 |
| National banks, federal branches/agencies of foreign banks
(word "National" or initials "N.A." appear in or after bank's
name) |
Office of the Comptroller of the Currency
Compliance Management, Mail Stop 6-6
Washington, DC 20219 800-613-6743 |
| Federal Reserve System member banks (except national banks,
and federal branches/agencies of foreign banks) |
Federal Reserve Board
Division of Consumer & Community Affairs
Washington, DC 20551 202-452-3693 |
| Savings associations and federally chartered savings banks
(word "Federal" or initials "F.S.B." appear in federal
institution's name) |
Office of Thrift Supervision
Consumer Complaints
Washington, DC 20552 800-842-6929 |
| Federal credit unions (words "Federal Credit Union" appear
in institution's name) |
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314 703-519-4600 |
| State-chartered banks that are not members of the Federal
Reserve System |
Federal Deposit Insurance Corporation
Consumer Response Center,
2345 Grand Avenue, Suite 100
Kansas City, Missouri 64108-2638
1-877-275-3342 |
| Air, surface, or rail common carriers regulated by former
Civil Aeronautics Board or Interstate Commerce Commission |
Department of Transportation
Office of Financial Management
Washington, DC 20590 202-366-1306 |
| Activities subject to the Packers and Stockyards Act, 1921
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Department of Agriculture
Office of Deputy Administrator - GIPSA
Washington, DC 20250 202-720-7051. |
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